Items are accepted for return within 10 days of reciept or exchanged within 30 days. The item must be returned in saleable condition with original packaging. If the item is not in saleable condition or shows sign of wear, a restocking fee of $25 up to 25% of purchase price will be deducted from the refunded amount. Special orders are nonreturnable, nonrefundable. Once approved, the refund will be given to the original payment method unless a merchandise credit is preferred. Gift recipients are entitled to a nonrefundable merchandise credit if the item is in saleable condition.
To return or exchange your purchase or gift selection email customer care to receive a Return Authorization number. You will be provided with return shipping instructions. You may also stop into our Avon Lake location at 32020 Walker Road, Avon Lake, Ohio 44012.
If you have any questions, please contact us at 440-933-4871.
Shipping Policy
Peter & Co. Jewelers ships only to addresses within the United States. We do not ship internationally at this moment. To ensure the secure delivery of your order, Peter & Co. Jewelers does not ship orders to Post Office Boxes.
USPS Priority Mail on any Jewelry Purchase under $199.99 is $9.95. Free USPS Priority Mail on any Jewelry Purchase of $200 or more. USPS Priority Mail Express for $25
OUR SHIPPING PARTNERS
USPS Priority Mail: Arrives next 2-3 business day after shipping to most locations in the US. USPS Priority Express: Arrives within 1- 2 business days after shipping to most locations in the US.
Signature Requirements for Delivery
We require a signature for delivery.
In store pickup/curbside pickup
In store pickup or curbside pick up is always available during store hours. Come in to pick up or text us when you get here and we will bring your order to the car.
In-Stock & Special Order Purchases
You will receive a purchase confirmation via e-mail once your credit card information has been verified and authenticated. You can expect our in-stock items to ship the same or next day. Special orders require additional time for processing and cannot ship the same day. You can expect your special order to arrive on average 3 to 5 weeks. (Subject to change)
Photography
Some items may appear larger or smaller than actual size due to photography techniques, or enlarged to show details. We are happy to take "real-life" in use picutres of any item. Simply text us at 440-933-4871 or message us using the chat feature below.
